I have contacted Drs. Foster and Smith to never ship anything to me via FedEx Smart Post. They told me I should receive my package within 7 business days.
Here are two links from sad consumers:
http://www.gearbits.com/archives/2007/07/fedex_smartpost_1.html
http://mindfulmusings.net/weblog/2006/10/17/fedex-smartpost-what-a-terrible-service/
The original Rx was mailed to the company on 9-4-08 and just received yesterday on 9/11/08. They don't accept consumer faxed Rx; only from the vet, who was hesitant to give me the Rx to begin with. At the vet the cost per pill is $6.00, from the company it is $3.65. This Rx mailed from Cleveland to Wisconsin. That's a very long time for the US mail. I just hope my Cosmo has no ill effects from the lack of the medicine. If I knew how poor the FedEx Smart Post was, I would have gladly paid for another shipping method.
This is an explanation for FedEx Smart Post:
http://fedex.com/us/smartpost/
I promise to update daily until the package arrives.
9/12/08. So far the package left Drs. Foster and Smith on 9/11/08.
UPDATES:
Date | Time | Description | Location |
September 20, 2008 | 8:31 AM | Delivered | CLEVELAND,OH |
September 19, 2008 | 11:21 PM | DC/EVS Arrive | CLEVELAND,OH |
September 19, 2008 | 10:30 AM | USPS Entry | CARRIER SECTIONS, OH |
September 19, 2008 | 2:35 AM | USPS Electronically Notified | CLEVELAND,OH |
September 19, 2008 | 2:30 AM | Sortation Center Departure | LEETSDALE, PA |
September 17, 2008 | 5:26 AM | Sortation Center Arrival | LEETSDALE, PA |
September 16, 2008 | 9:43 AM | Sortation Center Departure | NEW BERLIN, WI |
September 12, 2008 | 9:30 PM | Sortation Center Arrival | NEW BERLIN, WI |
It's says delivered, but my office is closed on Saturdays!
I'm happy to say I received the package today at 9am. Cosmo took his pill when I arrived home and all lived happily ever after.
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